The process took 4 months. I interviewed at J.P. Morgan (Hong Kong) Interview. 5 rounds with various ED and MDs from various locations, this included senior stakeholders from the relevant lines of business. The whole process from applying online to offer was about 4 - 5 months. Interview Questions.
Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 46 New York Life Customer Service Representative interview questions and 39 interview reviews. Free interview details posted anonymously by New York Life interview
3.8. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 23 Medtronic Customer Service Representative interview questions and 20 interview reviews. Free interview details posted anonymously by Medtronic interview candidates.
Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 709 Concentrix Customer Service Representative interview questions and 664 interview reviews. Free interview details posted anonymously by Concentrix interview candidates.
23 Cardinal Health Customer Service Representative interview questions and 23 interview reviews. Free interview details posted anonymously by Cardinal Health interview candidates.
The phone interview itself consisted of about four behavioral questions, four background questions, and at the end the recruiter reviewed some company perks and also calculated what your salary would be if hired. I received an offer for an in-person interview during that same call. Resources / Templates / Job Interview Questions / Customer Service / Customer Service Representative The goal for a successful interview for a Customer Service Representative is to demonstrate excellent communication skills, showcase a problem-solving attitude, and exhibit a customer-first attitude. 13. Please explain how you approach upselling or cross-selling while maintaining excellent customer relationships. Upselling and cross-selling are key strategies for companies to increase revenue, and in a customer service role, you’re often the point person to introduce these opportunities. I interviewed at British Airways (London, England) in Oct 2019. Interview. The interview includes 2 scenarios, maths test and interview. One scenario was about the cancellation and use the iPad to find out alternative flight and another scenario was about colleague unusual behaviour. There was 5 test in maths about weight, money and time zone. Customer Service Representative Interview. I applied online. I interviewed at ResultsCX in Jul 2023. Online interview in Microsoft teams. 1st interview is layout of their terms and pay. 2nd interview is with specific questions and that is when you find out if you're hired. 3.6. 40,519 Reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 91 WM Customer Service Representative interview questions and 77 interview reviews. Free interview details posted anonymously by WM The process took 2 weeks. I interviewed at Royal Caribbean Group (Wichita, KS) in Jun 2018. Interview. Short phone interview maybe 3 questions. Normal question about past job experiences and how would what we known from those experience help with this job. Then a 2 hour in person interview. Use these open-ended and situational questions to get a sense of how much customer service experience they have, and what motivates them to excel. Listen closely to see how well they work on teams, how clearly they explain processes, and how swiftly and thoughtfully they handle troubleshooting and conflict resolution. Customer service is constantly changing, and as a senior customer service representative, you’re expected to stay on top of the latest trends, techniques, and technologies. The interviewer wants to know that you’re proactive in keeping up with developments in the customer service industry and that you’re always looking for better ways to 2gU5.
