I am able to access my old account but my friend cannot access his. When he tries to reset his password it is asking for a character name and a serial. I have the serial for him (I purchased it for him back then and was able to find the picture I texted him with the serial from way back then) but we do not think we have the right character name.
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Can I recover the items or characters I lost when my account was compromised? Yes! As long as your situation qualifies for the restoration process, we'll be able to revert your entire account back to a point prior to the incident.
All Activity. Deleted the character with 24 slot bag. So as the title states, I thought my 24 slot bag from the e-mail promo was on another character and I ended up deleting the character who was currently holding the 24 slot bag. Did I lose it permanently or there is a way for me to recover the bag?
Because using just an email to recover an account is not secure enough on its own. I would try to go back through emails and see if there are any hints you can find regarding your account. Maybe a previous email from arenanet might help remembering. And as a given, working with support and providing any pertinent information. Though if it really was a free2play account with basically no playtime it might as well be ok to just forget about it and make a new account. Just be aware of that with a Steam GW2 account your options to buy anything for GW2 are limited to using your Steam wallet for it. Any non Steam way of buying anything won't work.
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Recuperar tu cuenta de ArenaNet. Ya sea porque vuelves al juego después de una larga pausa o porque estás intentando recuperar tu cuenta tras un intento de pirateo, queremos ayudarte a recuperarla y volver a jugar lo más rápido posible. Aquí encontrarás algunos consejos que los jugadores han usado para recuperar su cuenta sin ayuda, así

Hi all, I know that support tickets can sometimes take over a day to respond to, but as this involves accessing my account and as GW2, like many MMOs, has a number of time-sensitive activities (skirmish tracks, PvP decay, festival dailies) I was hoping there was some way to get my 2FA verified not through the absolutely horrible Google
I still had enough to level my characters with 2/5 of the accounts so I didn't want to make a fuss but if recovering the 3/5 ever became conveniently possible I'd probably go for it after a confirmation and character slot sale. well. At least to recover the items then start new toons haha. XD. Or maybe a appearance change kit. At least lmao. Preview to see everything available. — In-game description. Recovered Black Lion Goods is a container item, opening which unlocks a random Gem Store -exclusive skin or dye that wasn't already unlocked on the account. The list of possible unlocks can be previewed and includes outfits, exclusive dyes, minis, Mail Carriers, and skins for weapons
Help First Spear Kitur recover his equipment and escape imprisonment is an event that occurs in The Warehouse within Vehtendi Academy. Completing it is required to obtain Yasfahr, the Rune of Sacrifice . These are the expected rewards for a level 80 player. To get to First Spear Kitur to start the event, firstly head southeast from the waypoint
1. Posted August 14, 2020. Hi all, I submitted a ticket to have my characters restored a long with my account. They were able to cancel my account deletion but I received this for the character restoration: "Thank you for contacting the Guild Wars 2 Support Team.The tool that we use to restore deleted characters to an account is currently down.

EDIT: Finally got my account unlocked on August 8th. Reason for locking it was "someone tried to login". That someone was me :D TLDR: Was greeted by "Account locked for security reasons, contact support" message over a week ago, the only response I've gotten was an automated "we have received your support ticket" email.

I think our issue was our subject line in the email was different. Either way, I now had an open line of communication with them from the account I could get into. I changed the subject line to what they asked for, sent them the email as requested, and notified them that it was sent. 1hour later, we have access to the account again.
pg1X6.
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  • guild wars 2 recover account